Shipping Policy

Effective Date: May 3, 2025

At Aim High Hemp Distribution, LLC (“Aim High Hemp,” “we,” “us,” or “our”), we are committed to delivering your hemp and CBD products safely, securely, and in compliance with all applicable laws. Please review our shipping policy to understand how we process and deliver your orders.

1. Processing & Fulfillment Times

  • Orders are processed Monday through Friday, excluding holidays.

  • Standard order processing takes 1–3 business days from the time the order is placed.

  • Orders placed after 2:00 PM CST may be processed the following business day.

  • You will receive a confirmation email with tracking information once your order ships.

2. Shipping Methods & Delivery Times

We offer several shipping options depending on your location and selected service at checkout:

  • Standard Shipping: 3–7 business days.

  • Expedited Shipping: 2–4 business days.

  • Overnight Shipping: 1–2 business days (available in select areas).

Delivery time is calculated from the day the order ships, not the day the order is placed.

3. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Order weight and dimensions.

  • Shipping destination.

  • Selected shipping speed.

We occasionally offer free shipping promotions—check our homepage or subscribe to our newsletter for updates.

4. Shipping Restrictions by State

Due to varying state laws, we do not ship certain products to the following locations:

  • THCa Products: Not available for shipment to AR, ID, MN, OR, RI.

  • Delta-8 (D8) Products: Not available for shipment to AK, CO, DE, ID, IA, MN, MT, NV, ND, OR, RI, SC, UT, VT.

It is your responsibility to know your local laws. We reserve the right to cancel any order that violates applicable laws or regulations.

5. Signature Requirements

Certain high-value orders or age-restricted items may require a signature upon delivery to ensure secure receipt.

6. PO Boxes & APO/FPO

We currently do not ship to P.O. Boxes or military addresses (APO/FPO). Please provide a physical address at checkout.

7. Lost, Stolen, or Damaged Packages

  • Once an order is marked “Delivered” by the carrier, we are not responsible for lost or stolen packages.

  • If your package arrives damaged, please email us at info@aimhighhemp.com within 3 days of delivery with photos of the damage and the packaging.

  • Claims for lost shipments must be filed with the carrier; we will assist where possible.

8. International Shipping

We currently do not offer international shipping. Orders can only be shipped within the United States and where compliant with local hemp regulations.

9. Contact Us

For questions about your order, shipping status, or restrictions, contact:

Aim High Hemp Distribution, LLC
350 Discovery Boulevard,
Cedar Park, TX 78613, United States
Email: info@aimhighhemp.com
Phone: 877.772.4644